Thank you for shopping with Herbahue, a brand of Kanya Industries. We are committed to delivering high-quality natural henna, hair care, and skin care powders to your doorstep in a timely and safe manner.

  1. Shipping Locations

We currently ship across India. For international shipping, please contact us directly at [your email or phone number] before placing an order.

  1. Order Processing Time
  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  1. Shipping Partners

We use reliable logistics partners such as Delhivery, India Post, Blue Dart, DTDC, or Amazon fulfillment services to ensure safe and timely delivery.

  1. Estimated Delivery Time

Location

Estimated Delivery Time

Metro Cities

2–4 business days

Other Urban Areas

3–6 business days

Rural/Remote Areas

5–8 business days

Note: Delivery times may vary due to factors beyond our control (weather, courier delays, etc.).

  1. Shipping Charges
  • Free shipping on prepaid orders above ₹[your amount, e.g. ₹499].
  • A nominal shipping fee of ₹[your fee] may apply to orders below the minimum value.
  • Shipping charges (if any) will be calculated and displayed at checkout.
  1. Order Tracking

Once your order is shipped, you will receive an email/SMS with a tracking number. You can track your shipment on the courier partner’s website or directly via your account on our website.

  1. Delays and Non-Delivery

In case of unexpected delays or if your order hasn’t arrived within the estimated time, please contact us at:

📧 [info@herbahue.com]
📞 [+91 7073673308]

We’ll coordinate with the courier partner to resolve the issue promptly.

  1. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please notify us within 48 hours of delivery (or expected delivery date). We will initiate an investigation and offer a replacement or refund where appropriate.

  1. Change of Shipping Address

If you need to change your shipping address after placing an order, please contact us within 6 hours of ordering. Address changes may not be possible once the order is dispatched.

  1. Contact Us

For shipping-related queries, reach out to:

Herbahue – Kanya Industries
📧 Email: [info@herbahue.com
📞 Phone: [+91 7073673308]
📍 Address: [Sojat road marg , jaikal mata dharam kanta ke opposite, Sojat City, Pali, 306104]

 

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